Shipping policy
At TIS (This Is Spaceware LLC), we are committed to delivering your order efficiently and transparently. Please review the shipping details below before placing your order.
Shipping Regions
We currently ship orders within the United States.
International shipping options may be introduced in the future and will be updated on this page once available.
Shipping Methods
We offer the following shipping options at checkout:
- Standard Shipping
- Express Shipping
Shipping availability and estimated delivery timelines are displayed during checkout based on your location.
Order Processing Time
- Orders are typically processed within 7 business days from the date of purchase.
- Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing time is separate from shipping transit time.
Shipping Rates
Shipping rates are calculated at checkout based on the selected shipping method and delivery location.
At this time, free shipping is not offered.
Delivery Timeframes
Delivery times vary depending on the shipping method selected at checkout. Estimated delivery timelines will be shown before payment is completed. Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, or unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.
Shipping Delays & Liability
TIS is not responsible for delays caused by shipping carriers, incorrect address information provided by the customer, or circumstances beyond our control. Customers are responsible for ensuring accurate shipping details at checkout.
Questions About Shipping
For shipping-related inquiries, please contact us at: thisisspaceware@gmail.com